What happens when your processes aren’t setting your Sales team up for success? In short, a lot of unknowns. 

Without a proper CRM in place, our global manufacturing customer used Epicor to manage their pipeline — leaving many gaps in their sales process — and even less visibility. 

With Allium on their side, the goal was to modernize their automation processes to better engage and empower Sales. By incorporating a multi-directional integration with Epicor and an Salesforce Service Cloud implementation, the customer is now able to productively monitor and track their Sales cycle.