by Lisa Hahn | Sep 21, 2022 | Customer Story
Struggling to make the most of Epicor? You aren’t the only one. Allium helped our major manufacturing customer take on an Epicor-to-Salesforce Service Cloud integration to enhance their pipeline visibility, improve usability for Sales Reps, and activate...
![Customer Story: A Multi-Directional Epicor Integration for the [Sales] Win](https://www.allium-solutions.com/wp-content/uploads/2022/08/Untitled-design-15-1080x675.png)
by Lisa Hahn | Aug 1, 2022 | Customer Story
What happens when your processes aren’t setting your Sales team up for success? In short, a lot of unknowns. Without a proper CRM in place, our global manufacturing customer used Epicor to manage their pipeline — leaving many gaps in their sales process — and...
by Lisa Hahn | Jan 4, 2022 | Customer Story
When you leverage Service Cloud to build a foundational Case Management process, your team will gain the visibility they need to get the job done efficiently and meet customer needs. And while visibility is key for any business, there is more to Case Management...
by Lisa Hahn | Nov 15, 2021 | Customer Story
As technology continues to evolve, so does the way you interact with customers. Quick, reliable customer service is a must — and with convenience, comes expectations. Customer loyalty and retention stems for two things: quality work and a good rapport. Even if they...
by Lisa Hahn | Jun 7, 2021 | Customer Story
Navigating business growth and process functionality without a customized Managed Service can be an upstream battle for many companies. Whether processes have become stagnant, needs are evolving or you are simply struggling to scale effectively, investing in a Managed...
by Lisa Hahn | May 13, 2021 | Customer Story
Complicated business processes can be, well, complicated. That’s why going the extra mile with your Salesforce org to streamline your processes and workflows can make all the difference in the way you operate. Our customer, a major health insurance provider,...
