Experience Cloud (Community)
Experience Cloud
Create Powerful Customer and Partner Experiences
With Experience Cloud you can connect with customers through their preferred channels, live chats and forums to share information and build solutions.
Experience Cloud
Key Benefits
Integrate Data — From Anywhere
Connect data from Salesforce, third party or legacy directly to Experience Cloud.
Boost Site Engagement
Engage with customers in new, meaningful ways.
Experience-Driven Metrics
Track and analyze experiences with personalized dashboards.
Customized Customer Experience
Help customers find exactly what they are looking using relevant content, AI recommendations, and more.
Mobile-Ready
100% fully responsive digital experience.
Built-In Security & Data Access
Secure customer and partner access.
Working with Allium
Guided Cloud Implementation
An Experience Cloud implementation from Allium will help you connect with customers through their preferred channels, live chats and forums to share information and build solutions.
Cloud implementations by our experienced Salesforce-certified team includes:
- Project Kickoff and Discovery
- Org Setup, Community Setup, Branding Setup
- Reports and Dashboards
- Personalization
- Final Walk-through & Next Steps
Customer Story
Create an Intuitive Community Workspace for Coaches — and Positive Outcomes for Students
With a growing coach and fellow-base, UtmostU needed to maximize user-experience for coaches to easily navigate their workflow and caseloads – and in turn, create a positive, meaningful experience for their fellows. Additionally, they wanted the interface to serve as a self-guided tool that empowers coaches to take next steps, without requiring UtmostU support to complete tasks.
Together, UtmostU and Allium worked to develop a more intuitive and centralized command center for coaches in Salesforce. UtmostU also wanted the ability to capture key data points that would provide insights on how to better support fellows through the program. This meant working with Allium to eliminate overcomplicated processes and dashboards, adding more user-friendly enhancements to streamline their workflows, and improving functionality and access to resources for coaches and UtmostU staff.
Experience Cloud
Products & Solutions
Let’s Chat
Interested in Experience Cloud (Communities)? Fill out the form to get started.
Blog
Resources, News & Insights
Customer Story: Salesforce-Epicor Integration Gives Clear Funnel Views
Struggling to make the most of Epicor? You aren't the only one. Allium helped our major manufacturing customer take on an Epicor-to-Salesforce Service Cloud integration to enhance their pipeline visibility, improve usability for Sales Reps, and activate essential...
Service Cloud vs. ServiceNow: 6 Reasons Salesforce is Better for IT Service Management
On the fence between Service Cloud and ServiceNow as an IT Service Management (ITSM) Solution? Check out why opting for Service Cloud from Salesforce outweighs the benefits of ServiceNow: 1. Salesforce’s latest release enables Service Cloud customers to...
![Customer Story: A Multi-Directional Epicor Integration for the [Sales] Win](https://www.allium-solutions.com/wp-content/uploads/2022/08/Untitled-design-15-400x250.png)
Customer Story: A Multi-Directional Epicor Integration for the [Sales] Win
What happens when your processes aren't setting your Sales team up for success? In short, a lot of unknowns. Without a proper CRM in place, our global manufacturing customer used Epicor to manage their pipeline — leaving many gaps in their sales process — and even...
Testimonials
Happy Customers
“Extremely knowledgeable”
“The Allium team quickly and efficiently provided a general installation of Salesforce products. Allium was not only able to provide technical expertise, but also provided suggestions for future enhancements outside of the project scope as well as service walk-throughs for business users not as familiar with Salesforce products.”
★★★★★
“Critical integration partner”
“Allium has been a critical integration partner for our Salesforce.com project.”
★★★★★
P.O. Box 2464
Janesville, WI 53547
Email Us
sales@alliumit.com
Lets Chat
(262) 798-5100