by Lisa Hahn | Sep 13, 2022 | Salesforce User
On the fence between Service Cloud and ServiceNow as an IT Service Management (ITSM) Solution? Check out why opting for Service Cloud from Salesforce outweighs the benefits of ServiceNow: 1. Salesforce’s latest release enables Service Cloud customers to...
by Lisa Hahn | Aug 25, 2021 | Salesforce User
FollowFollowFollowFollow Ever wonder what a Managed Service team could do for your business? Here are the short answers to common questions from customers interested in initiating a Managed Service: 1. We have been using Salesforce forever, why would I need a Managed...
by Lisa Hahn | Apr 19, 2021 | Salesforce User
As Salesforce moves away from making new updates in Salesforce Classic and continues rolling out almost all new features in Lightning Experience (LEX), it might be time to consider how LEX can enhance the way you operate in Salesforce. When you make the transition...
by Lisa Hahn | Dec 31, 2020 | Salesforce User
Our Favorite 2020 Salesforce Features and Updates As Salesforce consultants, we are always excited for new features and updates. Our business revolves heavily around Salesforce software, so we notice even the most nuanced changes within the platform (we are kind of...